Thursday, July 30, 2009

Hosting reliability and uptime

Hosting reliability and uptime

Hosting uptime refers to the percentage of time the host is accessible via the internet. Many providers state that they aim for at least 99.9% uptime (roughly equivalent to 45 minutes of downtime a month, or less), but there may be server restarts and planned (or unplanned) maintenance in any hosting environment, which may or may not be considered part of the official uptime promise. Many providers tie uptime and accessibility into their own service level agreement (SLA). SLAs sometimes include refunds or reduced costs if performance goals are not met.

Uptime is a measure of the time a computer system has been "up" and running. It came into use to describe the opposite of downtime, times when a system was not operational. The uptime and reliability of computer and communications facilities is sometimes measured in nines (similar to the unit of metallic purity). "Five nines" means 99.999% availability, which translates to a total downtime of approximately five minutes and fifteen seconds per year.

\ Total downtime (HH:MM:SS)
Availability per day per month per year
99.999% 00:00:00.9 00:00:26 00:05:16
99.99% 00:00:09 00:04:23 00:52:36
99.9% 00:01:26 00:43:50 08:45:57
99% 00:14:24 07:18:17 87:39:30

It is often used as a measure of computer operating system reliability and stability, in that this time represents the time a computer can be left unattended without crashing, or needing to be rebooted for administrative or maintenance purposes. Conversely, long uptime can indicate negligence, because critical updates can sometimes require reboots.

What is Hosting


'Hosting' is a service provided by a vendor which offers a physical location for the storage of web pages and files. Think of a Web Hosting Company as a type of landlord, they rent physical space on their servers allowing webpages to be viewed on the Internet.

A web hosting service is a type of Internet hosting service that allows individuals and organizations to provide their own website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for servers they do not own to be located in their data center, called colocation. The scope of hosting services varies widely. The most basic is web page and small-scale file hosting, where files can be uploaded via File Transfer Protocol (FTP) or a Web interface. The files are usually delivered to the Web "as is" or with little processing. Many Internet service providers (ISPs) offer this service free to their subscribers. People can also obtain Web page hosting from other, alternative service providers. Personal web site hosting is typically free, advertisement-sponsored, or cheap. Business web site hosting often has a higher expense. Single page hosting is generally sufficient only for personal web pages. A complex site calls for a more comprehensive package that provides database support and application development platforms (e.g. PHP, Java, Ruby on Rails, ColdFusion, and ASP.NET). These facilities allow the customers to write or install scripts for applications like forums and content management. For e-commerce, SSL is also highly recommended. The host may also provide an interface or control panel for managing the Web server and installing scripts as well as other services like e-mail. Some hosts specialize in certain software or services (e.g. e-commerce). They are commonly used by larger companies to outsource network infrastructure to a hosting company.